Evidence-first deskThe reliable route for anything about subscriptions, billing, or access.
desk@dragonpulse.techContact
Talk to the desk
One team, no ticket queue. Questions about the method or the record get a real answer; requests for a personal recommendation get a polite refusal, because we are not licensed to give one.
Inside the portal
Subscribers can raise a question against a specific setup so the answer sits next to the evidence.
See subscriptionsResponse times
Weekdays, within one trading session. Questions about a live setup are answered first.
Mon–Fri · 08:00–18:00 CETBefore you write
Two things we cannot answer
“What should I do with my portfolio?”
We publish research, not personalised advice, and giving it would require a licence we do not hold. A regulated adviser in your jurisdiction is the right destination for that question.
“Can you manage money for me?”
No. DragonPulse never holds client funds, never executes on your behalf, and has no discretionary mandate of any kind. The risk disclosure spells this out.